Kristen is responsible for providing comprehensive administrative support, day-to-day servicing of account needs and driving the efforts of the client centric team. She ensures clear, concise communication by coordinating the team’s workflow and acts as an ongoing resource for clients. She has over 15 years of experience in administration and customer service. Kristen received her bachelor’s from Western Michigan University in healthcare administration and a master’s degree from Benedictine University in business management.