The internet is an amazing tool. It has provided us near instant access to a wealth of information at our fingertips. Not to mention, helping us to stay connected remotely during these unusual times. However, as more and more individuals do their banking, bill paying, shopping, etc., online, it also opens us up to greater risk.

As an individual, one of the best things a person can do to safeguard their information is to utilize a strong and unique username and password combination for each of their online accounts. Greenleaf Trust has taken this safeguard one step further by implementing multi-factor authentication for all of our online participant retirement accounts.

Multi-factor authentication is a form of authenticating in which a user is granted access to their online account only after successfully presenting two or more pieces of evidence (or factors). For example, login to a participant’s Greenleaf Trust online account still requires entry of a custom username and password, but now also requires entry of a one-time PIN code that is sent via text or email to the user’s preferred method of communication on file upon an attempted login. Only after both the correct username/password and the authentication code have been successfully entered will the user be able to access their online account.

This year we launched our first mobile Retirement App, providing our plan participants with another way to have quick and easy access to their online account. Our App utilizes multi-factor authentication, and also offers biometric recognition during the login process on supported devices for extra security during the login process. Your privacy and information security is of utmost importance to us at Greenleaf Trust. The use of multi-factor authentication as an added security measure is one more tool we use to ensure the security of our clients and participants.